Memorable Moments

Located next to the renowned Makai Golf Club in Princeville, this tranquil spot on Kauai’s North Shore is just what you need to relax and rejuvenate.. It’s no wonder so many families return to our resort year after year! Here are a few reviews from our guests.

 

Google
5.0/5
Mar 24, 2024
Google Grand Pacific Resorts
Jana and Jackie have been overly accommodating kind and helpful. From help charging our rental EV to supply of beach chairs. They are doing it all
Grand Pacific Resorts replied on Mar 26, 2024:
Thank you so much for your kind words, Alex! We appreciate your great feedback about our team and service.
Google
5.0/5
Mar 17, 2024
Google Grand Pacific Resorts
Everyone has been exceptional this far! So helpful and so friendly. Priscilla went above and beyond to help us change names on a reservation and do a pre check in while traveling. Janna was so friendly and helpful when we finally got into the resort to check in and recommended alot of amazing restaurants and places to visit. Jackie has also been so great and helpful since we’ve been here with any questions we’ve had. We are really enjoying our stay and cannot wait to return in the future! Mahalo 🙂
Grand Pacific Resorts replied on Mar 18, 2024:
Hi Jayne, thank you so much for the positive review and kind comments regarding our staff. We hope you have a great day!
Google
5.0/5
Mar 14, 2024
Google Grand Pacific Resorts
Loved the amenities like free beach chairs and umbrella to borrow. Just note the villas have no A/C so you’ll have the windows open all night and will hear the roosters crowing at about 5am every morning. 😅 took some getting used to. Bring an Alexa and make sure she puts on white noise for you to sleep all night!!!
Grand Pacific Resorts replied on Mar 26, 2024:
Thank you for staying with us, Bianca! We are thrilled to hear that you loved our amenities and we apologize for the noise from our friendly roosters. Looking forward to welcoming you back soon!
Google
5.0/5
Mar 11, 2024
Google Grand Pacific Resorts
We had a wonderful time at this location. The rooms were clean with extra linen provided. The staff were very happy to assist us with all our needs. We definitely will choose Makai Club Resorts again. Thanks Myra
Grand Pacific Resorts replied on Mar 15, 2024:
Hi Myra, thank you so much for the positive review and kind comments regarding our staff. We hope to see you again soon, have a great day!
Google
5.0/5
Mar 9, 2024
Google Grand Pacific Resorts
Great stay!! Had an amazing time everything was perfect
Grand Pacific Resorts replied on Mar 11, 2024:
Hi Mack, thank you so much for the positive review. We hope you have a great day!
Google
5.0/5
Mar 8, 2024
Google Grand Pacific Resorts
This has been a very pleasant experience. I would definitely recommend Makai Club Resort to my family and friends. We will definitely rent there again if needed. Thanks
Grand Pacific Resorts replied on Mar 11, 2024:
Hi Myra, thank you so much for the positive review! We look forward to seeing you again soon, have a great day!
Google
5.0/5
Mar 7, 2024
Google Grand Pacific Resorts
Amazing experience. Location was very close to Hanalei Beach.
Grand Pacific Resorts replied on Mar 8, 2024:
Hi Josh, thank you so much for the positive review. Have a great day!
Google
5.0/5
Mar 6, 2024
Google Grand Pacific Resorts
Great location and great service.
Grand Pacific Resorts replied on Mar 8, 2024:
Hi Jeff, thank you so much for the positive review and kind comments regarding our staff. We hope you have a great day!
Google
5.0/5
Mar 3, 2024
Google Grand Pacific Resorts
Great place to stay in Princeville with wonderful, friendly staff. The provided all the little amenities to make our vacation comfortable and it was located close to everything else we needed.
Grand Pacific Resorts replied on Mar 5, 2024:
Hi Roanne, thank you so much for the positive review and kind comments regarding our staff. We hope to see you again soon, have a great day!
Google
2.0/5
Feb 29, 2024
Google Grand Pacific Resorts
Our stay didn't start very well when you wanted to charge us $25 to keep four bags a couple of hours until checkin time. Then you had a $25 p/d resort fee to be used for wifi and possibly beach equipment rental if any was available, as well as the pool which was too cold to use. We felt we were being nickel and dimed by you. Then we had a huge cockroach crawl through our bed about 1230 on the first night.
Grand Pacific Resorts replied on Mar 5, 2024:
Hi Dennis, we're disappointed to hear of the negative experience you had at our resort. We strive for 100% satisfaction and we regret to find out this was not the case. If you are willing, please contact us at (888) 476-9648 so we can work towards a resolution. We look forward to hearing from you.
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